Hexton Hill Privacy Policy
This is the Privacy Notice of Hexton Hill, the trading name of Rafal Luczak, a sole trader registered in the UK.
When we say “we”, “our” or “us”, we mean Rafal Luczak trading as Hexton Hill.
When we say “you” or “your”, we mean any person interacting with our website or services.We care about your privacy. This notice explains:
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What personal data we collect
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Why we collect it
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How we use it
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Your rights under UK GDPR
We will never sell your data or misuse it.
Contact:
📧 support@hextonhill.co.uk
🌐 www.hextonhill.co.uk-
We process your data in the following ways:
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When we have a contract with you – To process and deliver your order, confirm identity, handle customer service queries.
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When you give us consent – If you sign up for newsletters, submit a form, or accept cookies. You can withdraw consent anytime.
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When it’s in our legitimate interest – To improve our website, respond to enquiries, or protect legal rights.
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When the law requires it – Sometimes we must share data with authorities (e.g. court orders).
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Public content: Reviews/comments may appear publicly.
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Payments: We don’t store payment details; they’re handled by Stripe/PayPal.
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Job applications: Stored for up to 3 years.
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Contacting us: Emails/messages are kept for service records.
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Cookies: Remember your preferences, improve site performance, support analytics.
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Analytics: Browser shares non-identifiable info (IP, device type, visit history).
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Re-marketing: If you accept cookies, we may show you ads on other websites.
You can manage cookies anytime in your browser settings.
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We only share limited data with:
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Trusted couriers (to deliver orders)
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Payment processors (for secure transactions)
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Analytics/service providers
Some partners may operate outside the UK/EU but must comply with GDPR.
We never sell your data for marketing.-
Under UK GDPR you have the right to:
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Access the data we hold about you
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Correct any inaccurate information
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Request deletion of your data
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Withdraw consent for marketing/cookies
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Complain to the ICO if you’re unhappy
We may ask for ID before fulfilling requests to protect your information.
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Children: We do not knowingly collect data from anyone under 18.
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Security: Our site uses SSL encryption to protect your data.
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Complaints: Email support@hextonhill.co.uk or contact the UK Information Commissioner’s Office: https://ico.org.uk/concerns
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Data retention: We only keep data as long as needed for orders, legal/tax obligations, or resolving claims.
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Our Cookie Policy
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We may update this Privacy Notice occasionally.
The latest version will always be available on our website.
Hexton Hill Privacy Policy
Quick Navigation
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Introduction
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Why & How We Use Your Data
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How We Use the Information You Provide
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Cookies & Automated Data
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Sharing Your Data
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Your Rights
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Additional Information
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Updates
Introduction
This is the Privacy Notice of Hexton Hill, the trading name of Rafal Luczak, a sole trader registered in the UK.
When we say “we”, “our” or “us”, we mean Rafal Luczak trading as Hexton Hill.
When we say “you” or “your”, we mean any person interacting with our website or services.
We care about your privacy. This notice explains:
-
What personal data we collect
-
Why we collect it
-
How we use it
-
Your rights under UK GDPR
We will never sell your data or misuse it.
Contact:
📧 info@hextonhill.co.uk
🌐 www.hextonhill.co.uk
1. Why & How We Use Your Data
We process your data in the following ways:
1.1 When we have a contract with you
If you place an order or contact us about a product, we use your data to:
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Process and deliver your order
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Confirm your identity
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Handle customer service queries
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Notify you about updates
1.2 When you give us consent
If you sign up for newsletters, submit a form, or accept cookies, we process your data with your permission. You can withdraw this consent anytime.
1.3 When it’s in our legitimate interest
We may process limited data to:
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Improve our website
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Respond to enquiries
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Protect legal rights
1.4 When the law requires it
Sometimes, we must share data with authorities (e.g. court orders).
2. How We Use the Information You Provide
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Public content: If you post reviews/comments on our site, they may be visible publicly. You can request removal anytime.
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Payments: We don’t store payment details. Payments are handled by trusted processors like Stripe or PayPal.
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Job applications: CVs or applications may be stored up to 3 years.
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Contacting us: When you email or message us, we keep the info so we can respond and keep a record.
3. Cookies & Automated Data
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Cookies: Used to remember preferences, improve site performance, and help with analytics.
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Analytics: Your browser may share non-identifiable info like IP address, device type, and visit history.
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Re-marketing: If you accept cookies, we may show you Hexton Hill ads on other sites.
You can manage cookies in your browser settings.
4. Sharing Your Data
We may share limited data only with:
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Trusted couriers (to deliver orders)
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Payment processors (for secure transactions)
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Service providers (like analytics tools)
Some partners may be outside the UK/EU but are required to handle data securely in line with GDPR.
We never sell your data for marketing.
5. Your Rights
Under UK GDPR you have the right to:
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Access the data we hold about you
-
Correct any inaccurate information
-
Request deletion of your data
-
Withdraw consent for marketing/cookies
-
Complain to the ICO if you’re unhappy
We may ask for ID before fulfilling requests to keep your info secure.
6. Additional Information
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Children: We do not knowingly collect data from anyone under 18.
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Security: Our site uses SSL encryption to protect your data.
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Complaints: Email info@hextonhill.co.uk if you have concerns.
If unresolved, you can contact the UK Information Commissioner’s Office: https://ico.org.uk/concerns -
How long we keep data: Only as long as needed for orders, legal/tax obligations, or to resolve claims.